What is Menlo Park Municipal Water doing to ensure customers are protected from COVID-19?

We are carefully monitoring the state and national advisories regarding COVID-19. We are also taking precautionary steps to protect the health of our employees.

  • During this time, all City facilities are closed to the public. We are asking customers to conduct their business with us by phone, email or online.
  • We have shared with our employees the preventative measures provided by the U.S. Centers for Disease Control and Prevention (CDC) on how they can minimize the risk of catching COVID-19.
  • We have robust emergency operations and business continuity plans that include the possibility of a pandemic. We have already and will continue to update them for COVID-19, as necessary, to meet our service obligations to our customers and communities.


Show All Answers

1. Will my water be disconnected during the shelter-in-place order?
2. What is Menlo Park Municipal Water doing to ensure customers are protected from COVID-19?
3. Is my drinking water safe?
4. Should I be concerned about COVID-19 in my drinking water?
5. Can the COVID-19 virus spread through pools and hot tubs?
6. What if I or someone in my household has COVID-19 or cold or flu-like symptoms and I need to schedule field service appointment?
7. Are you aware of any employees who have been exposed to COVID-19?
8. What options do you offer since I am unable to come to your office in person to discuss my account?
9. Where can I find more information on COVID-19?