The deposits and/or credits will transfer over with the new water billing company.
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The City has partnered with Minol, to provide water billing services. For billing and customer services needs, please call 844-463-6567.
Customers can fill out an online application or call Minol’s customer service at 844-463-6567.
Below are a few options on how to pay your water bill:
City of Menlo Park,
PO BOX 845629,
Los Angeles CA, 90084-5629
Yes, there will be no interruption in water service to our customers. The change in billing services will not have any impact to the delivery of water to your home or business.
No, you will need to re-enter your information onto Minol’s online system or by phone 844-463-6567