What do I need in my emergency preparedness plan?

Check out PG&E’s emergency preparedness guide for more details

Prepare for outages

Review generator safety tips

PG&E advises you to think in advance about your family’s needs and how you might be impacted in the event of a power shutoff – or for any emergency. Please consider:

  • Do you have a personal safety plan for all members of your family, including pets? Have you practiced it?
  • Do you have multiple evacuation routes planned?
  • If you own a generator, is it ready to operate safely?
  • Do you know how to open your garage door manually?
  • Do you have cash on hand and a full tank of gas, in the event ATMs and gas stations are unavailable?
  • Are your mobile phones fully charged and/or backup batteries available?
Visit PG&E's website for more information

Show All Answers

1. How will PG&E determine the need to turn off power for safety?
2. Which customers are most likely to have their power turned off?
3. How often will these public safety power shutoffs occur?
4. Why would power be shut off in a community not experiencing strong winds?
5. I am a medical baseline customer and/or I have special medical needs. Will my power be shut off?
6. How and when will I be notified if a shutoff becomes necessary?
7. Do I have to opt in to these alerts?
8. Can I opt out of these alerts?
9. During what hours of the day will these alerts be sent?
10. Why are there so many alerts being sent?
11. How long will my power be out if PG&E calls a public safety power shutoff?
12. When will my power be restored?
13. Will I be compensated for food spoilage or other losses?
14. What do I need in my emergency preparedness plan?
15. Do I need to sign up to get public safety power shutoff alerts?