City Council Weekly Digest

Aug 11

[ARCHIVED] Menlo Park to transition from Blackboard Connect to SMC Alert Emergency Alert System

The original item was published from August 11, 2017 5:51 pm to July 22, 2019 5:04 pm

By: Nicole Acker

The City of Menlo Park is transitioning its Emergency Alert System (EAS-which includes Reverse 911 notifications) from Blackboard Connect to San Mateo County Alert System (SMC Alert.) This transition will place Menlo Park in line with other community and special districts in San Mateo County under one EAS. The transition will be finalized Sept. 17, 2017. For more information, click the news release

If members were not registered with Blackboard Connect, and wish to receive emergency public notifications through SMC Alert, visit and click on “Register Now” or call the Office of Emergency Services at (650) 363-4488 for recorded instructions about signing up for a SMC Alert account. 

The City of Menlo Park will continue to use social media platforms to send out nonemergency, community and some advisory (traffic, arrests, major incidents, etc.) information on Nixle, Twitter, Facebook, Instagram, Picket Fence, Nextdoor and news releases. SMC Alert will be used for emergencies.

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