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May 24

Emergency Broadband Benefit program provides internet discounts

Posted on May 24, 2021 at 8:36 pm by Clay Curtin

As part of the COVID-19 federal stimulus package, qualified residents can enroll in the Emergency Broadband Benefit Program, which offers discounts of $50-70 on broadband internet service. This new benefit will help connect eligible households to jobs, critical healthcare services, virtual classrooms and so much more. 

Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer or tablet purchased through a participating providers if they contribute more than $10 and less than $50 toward the purchase price. Visit to see if you qualify and for more information, including which providers are participating.

The Emergency Broadband Benefit is limited to one monthly service discount and one device discount per household. A household is eligible if a member of the household meets one of the criteria below:
  • Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline
  • Approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020 or 2020-2021 school year
  • Received a Federal Pell Grant during the current award year
  • Experienced a substantial loss of income due to job loss or furlough since February 29, 2020, and the household had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint filers
  • Meets the eligibility criteria for a participating provider's existing low-income or COVID-19 program
There are three ways for eligible households to apply:
  1. Contact your preferred participating broadband provider directly to learn about their application process.
  2. Go to to apply online and to find participating providers near you.
  3. Call 833-511-0311 for a mail-in application, and return it along with copies of documents showing proof of eligibility to:
    Emergency Broadband Support Center
    P.O. Box 7081
    London, KY 40742
After receiving an eligibility determination, households can contact their preferred service provider to select an Emergency Broadband Benefit eligible service plan. Check out the Broadband Benefit Consumer FAQ for more information about the benefit. 

Various broadband providers, including those offering landline and wireless broadband, are participating in the Emergency Broadband Benefit.