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Mar 18

Changes to police services

Posted on March 18, 2020 at 8:18 pm by Clay Curtin

The City of Menlo Park has received several questions about COVID-19 and our police response to calls for service. Please be assured that we remain committed to keeping the Menlo Park community safe.

In an effort to reduce the spread of COVID-19, there will be some temporary changes in service. When you call the police for non-emergency calls, our officers may ask to meet you outside versus inside or call you and take a police report over the phone. In certain instances, you may be encouraged to complete a report online. This change for non-emergency calls for service will be limited in duration to the shelter-in-place order.

Please call 9-1-1 for life-threatening emergencies (life or death) only. Dispatchers and officers will respond like normal and you can expect officers to be utilizing their personal equipment like gloves, glasses and masks. We need to stay healthy, as a first responder and essential services provider, and we want to keep you as safe as we can. 

Remember that public safety is our top priority and we want to ensure we are doing our part to minimize the spread of COVID-19.

For more information on COVID-19, visit for local Menlo Park updates, and for updates from the San Mateo County Health.

To file a crime report online, visit