The Building Division is accepting electronic resubmittals for pending permits, as well as receiving electronic copies of initial submittals that came in just before the closure order. 

Screenshot of ACA site registration links

    1. The email address used to sign up for the online permit portal
    2. The permit number(s) of the record(s) to be linked with (or address/description, if the permit number is not available)
  • Permit Team staff member emails applicant to confirm when customer account has been linked with the applicable record(s)
  • Customer logs into the online permit portal, clicks on the "My Records" header, and goes to the applicable record(s):
Screenshot of ACA "My Records" header and individual record access

  • On the individual record, customer clicks on Record Info, and then Attachments:
Screenshot of ACA attachments link

  • On the Attachments sub-page, customer uploads PDF(s) of required submittal items, such as: revised plans, plan check comment letter, any other revised documents (arborist report, e.g.); all items should be categorized and described as accurately as possible
  • Customer emails the Permit Team to confirm:
    1. Documents have been uploaded
    2. Which divisions are requested for review [Note: this step is in the process of being automated]
  • Permit staff will review submitted items and either: 
    • If complete: Route for staff review and (if applicable) notify the customer to transmit plans to outside/3rd-party plan checker 
    • If incomplete: Let the customer know what is missing, in which case customer resubmits under same process as before