Emergency Notifications

The City of Menlo Park has launched a new Emergency Notification system which can be used by city staff to send personalized voice and data messages to residents and businesses within Menlo Park. The system has the capability of sending thousands of messages in minutes using a single announcement.

Examples of when the system may be used are:
  • Flooding
  • Natural Disasters
  • Road Closures
  • Safety Alerts
  • Water Main Breaks
The City of Menlo Park follows its Emergency Operations Plan during emergency situations.

Emergency Notification System Overview
The City Of Menlo Park contracts with Blackboard Connect, utilizing their emergency notification product. The system can be activated by city personnel from any computer with Internet access, or by telephone.

Primary residential and business telephone numbers are automatically included in the system, utilizing various public databases. Residents and businesses can visit the notification system website to insure that their telephone number is accurate and/or updated. Residents can also add cell phone numbers and email addresses. For residents, the system has the ability to store up to 3 telephone numbers and 2 email addresses.

Residents Without Computer Access
For residents who do not have access to a computer, they can visit either of the Menlo Park libraries and access dedicated library computers, which will take them to the City of Menlo Park's website. One library is located at 800 Alma Street in the Menlo Park Civic Center, and the other library is located at 413 Ivy Drive in Menlo Park. Residents can also call Carolina Gaskin at the Menlo Park Police Department at 650-330-6327 to register. Please leave a message with your name and a callback number.

Call Blocking
Residents or businesses with call blocking service can make certain they receive notifications by adding 650-330-6300 to their approved number list.

Disclaimer
Blackboard Connect does not sell, lease, share, or rent personal identification information (names, addresses, phone numbers, etc.) to any companies or persons outside of Blackboard Connect. The information will be accessed by the City of Menlo Park only for purposes of community alerts or notifications.